Report July 17, 2026

Citizens Union Report on Personnel Reform in New York City

July 1976

Citizens Union proposes reforms for the City’s civil service system in order to improve municipal productivity, managerial accountability, and employee morale. This 1976 report from CU’s Committee on the City Personnel System examines the structural roots of New York City’s personnel problems and recommends a City Executive Service, a Management Service for middle managers, an independent Personnel Review Board, and a motivational program linking rewards to performance.